蜗牛789
主机测评与优惠

记录一次Vultr账户被要求身份验证的过程(手持身份证)

这次要求验证身份信息的并不是因为前天VULTR商家有发布促销活动注册的新账户,而是一直在使用的老账户,应该有好几年的。不懂是什么原因可能触发到他们的审核机制,收到一封邮件要求提交信息验证,给于48小时时间,要不应该是被被封账户。

Hello,
Due to recent suspicious activity on your account, in order to validate your identity, our billing department is requesting additional information for your account.
Fill out the following form at https://my.vultr.com/billing/cc_auth_form.pdf
Please attach the following information to this ticket for verification:
1. This form filled and signed
2. A photo of your government ID and
3. A partial photo of your Credit Card showing the last 4 numbers only.
Your prompt attention to this matter is appreciated – please provide this information within the next 48 hours to prevent interruption of service.
If you need additional assistance with these documents, please let us know!

这个Vultr账户早期注册的时候是用信用卡还是PAYPAL注册,具体忘记了。反正自从支持支付宝之后就用支付宝充值的。居然要我提交表格和签字,以及信用卡和身份证的扫描。比较繁琐了,我就提交回复,告诉他没用过信用卡也没有,只有用支付宝充值的,怎么办?

Per your Alipay and Paypal payments, please submit a copy of your government issued ID or passport within 24 hours for review. Thank you for your cooperation!

得到的答复是提交身份证就可以了,那我就提交呗。但是,居然没玩没了了,身份证还不行,还要求是手持身份证的照片,居然告诉我还有24小时。

Hello,
Thank you for the information you have provided thus far. However, we were unable to validate some of the information.
To help us further verify your identity, please send us the following:
1. A photo of you holding your government-issued photo ID or passport (your face next to ID – selfie)
Kind Regards,

能怎么办?就给他呗。然后今天得到的答复是账户被认证了,还谢谢我。

Thank you! Your account has been authorized.

其实我在昨天提交的时候就顺带问了,几年的账户怎么还要提交信息,他没回答我,我今天再回复工单问问,到底是什么意思。因为在搜索相关资料的时候,看到也有网友被要求提交资料,这些都是新注册账户才可能要的,而且没搜索到信息还需要手持验证。

等看看明天是否有回复。

补充:等了两三天才得到答复,告知是需要确保账户的质量(应该是最近不少人乱注册账户),然后被随机抽到要提供完整信息。

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